HOW TO ORDER
Apollo Swim is handmade especially for you! Simply order in our online store! We have pre-made some items with a limited amount of stock. Please check the individual product page for lead times. Handmade orders will take up to 10 working days to complete. If you are going on holiday and need your order by a certain date please contact us before ordering! We may be able to fast track your order.
Apollo Swim is currently available in sizes XS, S, M and L.
Please refer to our individual product pages for sizing as each product sizing may vary.
Please note that the Apollo Swim is designed as cheeky and minimal. Our sizes do run smaller so if you are in between we suggest to go up a size.
UK Royal Mail 1st Class Signed for service – Please allow 1-2 working days after your order has been completed for UK delivery.
UK Royal Mail International Tracked service – Please allow 5-28 working days for international shipping.
All customers are sent a tracking number upon dispatch. A signature is required upon delivery. If you are not at home at time of delivery you will be required to collect your order from your local post office. We do not ship to P.O boxes as a signature is required. If your order is un-deliverable or an incorrect shipping address has been entered, Apollo Swim is not held responsible and the customer will not be entitled to a refund. In the event your bikini makes it way back to us, any additional shipping costs are at the customers expense. Please ensure your shipping details are correct. Apollo Swim is not responsible once your order has left us, please check the status of your delivery using your tracking number before contacting us.
Please note Apollo Swim is not responsible for holding times or any customs charges incurred for international orders, so please be aware there may be additional fees on receiving your order, in order for it to be released to you. Please check your countries customs charges before placing an order.
RETURNS & EXCHANGE
If you would like to return or exchange your order please contact email@example.com stating your order number
within 14 days of receiving your order.
Items must be returned to us within 14 days of receiving your order.
Any items received by us after this 14 day period will be returned back to the customer.
We are happy to accept returns/exchanges as long as the items are in their original condition and packaging, clean, unused, unwashed, tags attached and with the protective hygiene sticker still in place.
Returns/Exchanges will be processed within 5 working days of the items being received and meet the above criteria to our satisfaction. Return payments will be refunded via the original payment source.
If you wish to exchange your items for a different size we will accept your items as per the return policy above. New items will need to be made so the production lead time will still apply unless agreed beforehand.
All postage costs for returns are at the customers expense. We suggest obtaining a proof of postage when you post your items back to us.
Postage and Packaging costs are non-refundable. We do not accept responsibility for the parcel until it has been received.
Apollo Swim does not cover exchange postage costs for international orders.
We reserve the right to refuse a refund if our terms are not met to our satisfaction as stated in our return policy.
Accessories are non-refundable.
All sale items are Exchange only and are non-refundable. Where we can we will offer an alternative size if stock if is available.
Discounts on items purchased are only valid during sale times as advertised.
Apollo Swim is handmade especially for you so please take care of your Apollo Swim!
Rinse immediately after use
Hand wash in cold water only
Do not iron or dry clean
Do not leave out in direct sunlight as this may fade the fabric
Lay flat or hang to dry
Please ensure sunscreen or fake tan products are completely dry before wearing your Apollo Swim as this may stain the fabric
Enjoy your bikini Apollo Babes! Xx